IIRT has established a strong, dedicated Quality Assurance department backed by NABL ISO/IEC 17025 trained professionals. The Quality Assurance department reports directly to CEO of the company.
Functions of Quality Assurance Department:
- Implementation of Quality System Tests and Procedures in accordance with cGMP, GLP & GCP, ISO/IEC-17025, ISO 15189:2007.
- On-line verification of data
- Routine process audits
- Internal audits
- Internal quality checks
- Participation in Proficiency testing programs
- Redressal of customer complaints and feedback
- Training of staff on quality systems techniques
IIRT has developed over 200 SOPs to meet the Quality System requirements.
The SOPs find their application in the following:
- Safety criteria
- Sampling and sampling techniques
- Sample storage, transport and disposal
- Product based testing
- Quality of consumables and reagents
- Use, maintenance and calibration of equipments
- Selection of test methods and method validation
- Instrument handling, validation and calibration
- Measurement of degree of uncertainty for analytical techniques
- Document control
- Training
- Quality Assurance procedures for different areas
- Reference Standard maintenance
- Calibration procedures and schedules
- Proficiency testing and Inter-laboratory comparisons
- Internal quality control, etc.
Quality Improvement Program
IIRT believes that Total quality involves integrating every aspect of its operations into Quality Management, the focus being:
- Customer delight
- Involvement of employees in quality improvement
- Standardization of procedures
- Continuous training for employees
- Maintenance of sample integrity
- Continuous improvement through customer feedback
- Concentration on satisfying the internal clients
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